He enjoys a very active lifestyle, and love the outdoors and plays golf every chance he gets. Mark is a proud University of Texas at Austin alumnus, and a lifelong supporter of Longhorn athletics. Their courage to come to work every day and keep their employees and customers safe is truly heroic.” I am especially proud of the way they have handled this awful pandemic. I owe all of my successes to my store teams. I am proud to have him on our team.” Mark is quick to give credit to his peers and his team saying, “I have learned so much every step of the way. He is a relationship builder, with broad and deep relationships on his campuses and within his region. Dana Poag, VP of Retail, OnCourse and Military, said this in her award presentation, “Mark sets an example for everyone on what it means to work hard. The entire Retail Division relies on Mark and his expertise to negotiate with vendors, identify new products, and ensure we maximize our margins. Soon after joining TBC Mark coordinated a relationship with Vistar, which produces sundries sales growth and profits increase of no less than 10% each year. Six of those year they achieved over 100%+ profit performance over budgets. Mark’s Central Region team has achieved the President’s Club for nine consecutive years. TBC is fortunate for Mark to share over 25 years of retail merchandising and operations experience, and expert training skills. Prior to joining TBC Mark was a top performing store manager at Target Stores in Houston, Texas, with a $30M annual sales volume, and added duties as the area technical training sponsor where he coordinated retail training programs for all new executives. Mark goes above and beyond to provide quality leadership, encouragement, coaching and excellent service to all. Mark embodies the service-excellence spirit, and is highly regarded by his customers and peers. Brown Spirit Award recipient is Mark Ruiz, Regional Manager, Central Region. Mark Ruiz (right), Central Regional Manager, with family.
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